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Terms & Conditions

Terms & Conditions

1.  General Issues

a.  These Booking Terms and Conditions apply to the booking of the Squirrel’s Scramble (PascoeLang Corpo- rate Events Ltd) high ropes course (the 'Activities") and any ancillary products at the location set out by PascoeLang Corporate Events Ltd.

b.  These Booking Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.

c.   No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by Squirrel’s Scramble (PascoeLang Corporate Events Ltd).

d.  Any typographical clerical or other error or omission in any booking confirmation or other documentation issued by Squirrel’s Scramble (PascoeLang Corporate Events Ltd) (including any electronic documentation) shall be subject to correction without any liability on the part of Squirrel’s Scramble (PascoeLang Corporate Events Ltd).

e.   Squirrel’s Scramble (PascoeLang Corporate Events Ltd) reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise.

 

2.  Booking Confirmation

a.   No booking shall be deemed to have been accepted unless accepted in writing by Squirrel’s Scramble (PascoeLang Corporate Events Ltd) (which shall include Squirrel’s Scramble’s email confirmation of book- ing).

b.  These Booking Terms and Conditions incorporate Squirrel’s Scramble’s (PascoeLang Corporate Events Ltd) Privacy Policy, and Risk Acknowledgement and Disclaimer. You and each member of your party will be required to sign the Risk Acknowledgement and Disclaimer before being allowed to undertake the Activities.

c.  You must advise Squirrel’s Scramble (PascoeLang Corporate Events Ltd)  as soon as possible of any mistake in Squirrel’s Scramble’s booking confirmation. Squirrel’s Scramble (PascoeLang Corporate Events Ltd) shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.

 

3.  Safety

a.  The Activities comprise a challenging high ropes course and participation is not without risk as a fall could be fatal. All participants will receive detailed safety training from an instructor.

b.  Squirrel’s Scramble (PascoeLang Corporate Events Ltd) reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.

c.  After the safety briefing participants will not be directly supervised by an instructor. A participating adult must accompany under 7 year olds. One adult is permitted to supervise a maximum of two where under 7 years old. Participating adults must sign a Risk Acknowledgement and Disclaimer stating that he or she will accept responsibility for the safety of him or herself and for supervision of children in his or her care. d. All participants must be reasonably fit and healthy, at least 5 years old or 1 metre tall and must weigh less than

18.9 stones/120kg. Please note this further information on weight and size restrictions. At Squirrel’s Scramble (PascoeLang Corporate Events Ltd) we operate with Edelrid Radialis full body harnesses as we believe they best suit our needs and health and safety requirements. The size of this harness dictates the size of customer that we can safely allow to participate on the Squirrel’s Scramble course. If you have any concerns we advise that you visit a site at a time prior to your booking and speak to a member of the Squirrel’s Scramble staff. Anyone who does not meet these requirements will not be allowed to undertake the Activities. It is your responsibility to ensure that all members of your party meet these requirements.

 

 

e.  All participants are required to wear a safety harness provided by Squirrel’s Scramble (PascoeLang Corpo-

rate Events Ltd) and fitted by an instructor. Larger or smaller framed participants may be required to wear an additional chest harness for safety reasons.

f.  The Activities are physically demanding and require a degree of agility, strength and stamina. If participants are in any doubt as to whether they should attempt the Activities they are advised to walk the course before booking. If participants have medical concerns they are advised to consult their doctor in advance. Participants will be required to certify that they do not suffer from any medical condition which would make it more likely that they would be involved in any incident which could result in injury to themselves or others. Due to the physical nature of the Activities Squirrel’s Scramble (PascoeLang Corporate Events Ltd) recommends that pregnant women should not take part. Pregnant women who still wish to undertake the activities will be required to sign a disclaimer confirming that they are aware that there are risks to them and to their unborn child and that participation in the Activities is at their own risk. (see Risk Acknowledgement and Disclaimer).

g.  Participants need to be able to see similar distances to those required to drive a car in order to be able to complete the course and to supervise any under 18’s in their care. Consequently, short or long sighted partici- pants must ensure that they wear contact lenses or prescribed glasses.

h.  All participants are required to act responsibly and courteously at all times and to respect other participants. Squirrel’s Scramble (PascoeLang Corporate Events Ltd) shall be entitled to prevent any person from undertak- ing or completing the Activities in the event it deems the behaviour of any participant unsuitable.

i.   Participants must be dressed appropriately (see clause 4) and Squirrel’s Scramble (PascoeLang Corporate Events Ltd) reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.

j.   The Activities will remain open in most weather conditions (but not in circumstances of gales, lightning, heavy ice or snow).

k.  No refunds or compensation will be payable by Squirrel’s Scramble (PascoeLang Corporate Events Ltd) in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities for the reasons set out in this clause.

 

4.  Clothing

a.   It shall be the responsibility of all participants to ensure that they are dressed appropriately and Squirrel’s Scramble (PascoeLang Corporate Events Ltd) advises participants to wear clothing appropriate for the weather conditions and which they do not mind getting damaged. In particular the following restrictions shall apply:

i.      Participants may not undertake the Activities in open-toed or slip-off shoes (ankle supporting boots are best)

ii.       Long hair must be tied back

iii.       Waists must be covered and piercings removed or taped over for comfort.

b.  Squirrel’s Scramble (PascoeLang Corporate Events Ltd) will not be responsible for any damage to or loss of clothing or other personal items of persons resulting from participation in the Activities.

 

5.  Cancellations

a.  You shall be entitled to cancel your booking subject to Squirrel’s Scramble (PascoeLang Corporate Events Ltd) receiving your request for cancellation at least 48 hours before the booked start time. Any requests for cancellation must be made by telephoning the booking line: 086 450 6626. You shall be entitled to a full refund in the event of cancellation under this clause.

b.  Squirrel’s Scramble (PascoeLang Corporate Events Ltd) shall be entitled to cancel your booking at any time. In the event that Squirrel’s Scramble (PascoeLang Corporate Events Ltd) decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.

c.   In the event that it proves necessary to close the Activities for reasons beyond the control of Squirrel’s Scramble (PascoeLang Corporate Events Ltd) and in circumstances where your party has commenced partici- pation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances

 

dates or times at reduced rates.

 

6.  Group Bookings via Online Booking Form

a.   In the event your booking is made via Squirrel’s Scramble’s (PascoeLang Corporate Events Ltd) Online Booking Form these Booking Terms and Conditions shall be subject to any special terms set out in the Online Booking Form. In the event of any conflict between the terms herein and the terms set out in the Online Booking Form the latter shall prevail.

 

7.  Price and Payment

a.   Subject to any terms agreed in writing between Squirrel’s Scramble (PascoeLang Corporate Events Ltd) and you, our charges shall be calculated at our current rates and payment in full shall be due at the time of book- ing. The charges include the cost of purchasing the Activities. Payment may be made by debit or credit card either on line or by contacting the booking line: 086 450 6626.

 

8.  Refunds and Amendments

a.   Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Payments made by Gift Voucher will be refunded by the issuing of a replacement Gift Voucher to the same value.

b.  Where multiple forms of payment are used, Squirrel’s Scramble (PascoeLang Corporate Events Ltd) reserves the right to refund any monies due on a refund or amendment by credit or cheque.

 

9.  Liabilities

a.   Except as otherwise provided in these Booking Terms and Conditions Squirrel’s Scramble (PascoeLang Corporate Events Ltd) shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.

b.  Parking facilities are available at the site, and any vehicles are left at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site loca- tion.

c.   Except as otherwise provided in these Booking Terms and Conditions any liability of Squirrel’s Scramble (PascoeLang Corporate Events Ltd) shall be limited to the refund of any charges paid to Squirrel’s Scramble (PascoeLang Corporate Events Ltd) .

d.  Nothing contained in these Booking Terms and Conditions is intended to nor shall limit the liability of Squirrel’s Scramble (PascoeLang Corporate Events Ltd) in respect of death or personal injury caused by the negligence of Squirrel’s Scramble (PascoeLang Corporate Events Ltd) or of its employees, agents or contrac- tors.

 

10.  Miscellaneous

a.   If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

b.  Nothing above shall confer on any third party any benefit or the right to enforce any of these Booking Terms and Conditions.

c.  These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of Ireland and Squirrel’s Scramble (PascoeLang Corporate Events Ltd) and you submit to the exclusive jurisdic- tion of the courts of Ireland.

Trouble with your purchase? Contact Squirrel's Scramble

info@pascoelang.ie 086 450 6626

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